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FAQ

Vapeology supplies non nicotine & nicotine products for export. In Australia the onus is on you to ensure that you hold a valid prescription if you require nicotine products. All nicotine product is supplied from our NZ labs.

Do I need to upload a Prescription?

No.

Seriously, you do not need to send us a copy of your prescription.

TheTGA recommends a copy of your prescription to be enclosed with the package the product is sent in, but this is not a requirement.

How much can I order?

According to the Personal Importation Scheme you can order a three-month supply of your prescribed nicotine products.

Vapeology does not enforce these limits / order quantities.

Customs Clearance

Australian Border Force (ABF) has the power stop your import at the border.

If there is no prescription enclosed in the package;

  • the ABF can refer the import to the TGA for assessment.
  • The TGA will then contact you to ask for a copy of your prescription.

If you send the TGA a copy of your prescription, they will instruct the ABF to forward your package to you.

If you do not provide a copy of your prescription, the TGA has the power to request that the ABF forfeit (destroy) the goods.

Vapeology cannot reimburse you for any seized shipments nor be liable for any fines levied by any authority . The onus is on you to ensure that you are compliant with any and all laws.

Do I have to upload a prescription everytime?

No.

As prescriptions are considered sensitive private information. Vapeology keeps your private information private and safety and will therefore not store prescriptions on a long term basis.

How fast is Shipping?

Lorem

FREQUENTLY ASKED QUESTIONS

If you’re in Australia, damn fast. From the moment we process your order to the time your receive in is 24-48 hours (longer for regional and rural areas.)

We also offer a express postage on all orders.

Where can I get a Prescription?

ATHRA has a great list of local doctors in every state who are willing to prescribe nicotine for smoking cessation.

Otherwise, you can use an online service such as QuitRX or QuitClinics to get a prescription.

SHORT & SWEET

Current Nic Rules

From October 1st, 2021, the Australian Government and Therapeutics Goods Administration (TGA) will require Australian Vapers to hold a prescription before importing nicotine e-liquid products (“unapproved medicines”) under the Personal Importation Scheme.

This page provides general information only and does not constitute legal advice.

It’s incumbent on you to make sure you’re following the proscribed vaping laws of whichever country you reside in.

The Short & Sweet - Australia

Vapeology supplies non nicotine & nicotine products for export. In Australia the onus is on you to ensure that you hold a valid prescription if you require nicotine products. All nicotine product is supplied from our NZ labs.

Yes, Australians are legally required to have a prescription in order to receive nicotine by mail.

No, you are not legally required to send us a copy of your prescription.

It’s possible the ABF will intercept your package and ask you to provide proof for your prescription.

It’s possible you will be fined if it’s found that you do not have a valid prescription – so make sure you go and get one before placing your order!

While seizure is unlikely, Vapeology cannot reimburse you for any seized shipments nor be liable for any fines levied by any authority – the onus is on you to ensure that you are compliant with any and all laws.

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